Privacy Policy

1. Introduction

Welcome to RemoveBgOne ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our artificial intelligence image processing services (the "Service").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us, or otherwise contact us.

  • Account Information: When you create an account, we collect your name, email address, and a secure password. If you choose to register using a third-party social login (e.g., Google), we will collect the profile information provided by that service, such as your name and email address.
  • Payment Information: All subscription and lifetime plan purchases are processed securely through our third-party payment processor, Stripe. We do not collect, process, or store your credit card numbers or sensitive financial data on our servers. Please refer to Stripe’s Privacy Policy for information on how they handle your data.
  • User Content (Images): We collect the images you upload to the Service solely for the purpose of background removal.
  • Automatically Collected Data: We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser type, operating system, and referring URLs.

3. Use of Cookies and Analytics

We use cookies and similar tracking technologies to access or store information, analyze trends, and administer the website.

  • Google Analytics: We use Google Analytics to track and report website traffic and user behavior. This helps us improve our Service. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

We use the personal information we collect for the following business purposes:

  • To facilitate account creation and logon processes.
  • To provide and maintain the Service, including processing your images.
  • To process your payments and manage your subscriptions or lifetime credits.
  • To send administrative information, such as updates to our terms, conditions, and policies.
  • To analyze website usage and improve user experience.

5. Image Data Handling and AI Training (Strict Policy)

We uphold strict privacy standards regarding the content you upload:

  • Temporary Storage: All images uploaded to the Service, along with the generated transparent outputs, are temporarily stored on our servers for your convenience. They are permanently and automatically deleted from our systems seven (7) days after the initial upload.
  • No AI Training: We absolutely do not use your uploaded images, generated outputs, or any associated user content to train, develop, fine-tune, or improve our artificial intelligence models.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with the following categories of third parties to perform necessary business functions:

  • Payment Processors (Stripe).
  • Data Analytics Providers (Google Analytics).
  • Cloud computing and hosting services required to operate the Service.

7. Global Privacy Rights (GDPR & CCPA Compliance)

We recognize and respect global privacy regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for residents of California.

  • You have the right to request access to the personal data we hold about you.
  • You have the right to request the correction of inaccurate personal data.
  • You have the right to request the deletion of your personal data ("Right to be Forgotten").
  • You have the right to restrict or object to our processing of your personal data.
  • CCPA Specific: We do not "sell" personal information as defined by the CCPA.

To exercise any of these rights, please contact us using the information provided on our website.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.